Warranties
Industry Leading Warranties for Your Protection
One way to differentiate companies in our industry is through their warranties. It’s no surprise that Mobile Home Air offers warranties that are unmatched in the industry. We stand behind our work and are committed to 100% customer satisfaction. When you choose Mobile Home Air for your cooling and heating you receive unparalleled service and a selection of premier warranties to give you greater peace of mind.
Mobile Home Air warranties include
1-year warranty on parts (minimum) and labor for all service-related work.
2-year warranty on workmanship for all installations of AC/heating equipment, water heaters, and excavation.
Cooling and Heating Equipment – 10-year, 15-year, and Lifetime Parts and Labor warranties available.
Water Heaters – 6 and 10-year warranties.
SATISFACTION GUARANTEED
No-Lemon Guarantee
If upon startup, you system fails because of a major component (eg. compressor, heat exchanger, coil leak), we will replace that unit at no charge. Also, should your system require 3 or more repairs within the first year of operation, we will install a new unit at no cost to you.
Performance Guarantee
Your system will be installed and perform as per manufacturer’s specifications and recommendations upon startup. A substitute system will be installed at no charge, should it not perform accordingly.
Money-Back Guarantee
Within the first year of operation, if you are unsatisfied with our service or operation of your system, we will make unlimited attempts to rectify or replace the unit. If you are still not satisfied, we will refund 100% of your investment upon request.
Value Guarantee
you find the exact same system, accessories, quality installation, guarantees, and warranties for less (with a written quote), within 30 days of your purchase, we will refund you the difference.
Low-Price Guarantee
We love to compare our pricing and quality of equipment and installation with our competition. Before purchasing, if you find the same or similar equipment, installation, accessories, guarantees, and warranties, we will beat that price by $100. (A written quote must be provided.)
Common Warranty Questions
What are the exclusions to the extended parts and labor warranties?
Our warranties are all inclusive and there are no exclusions, except for acts of god, abuse, or lack of maintenance. (See individual warranty for details.)
Are warranties transferable if I move?
Yes, in most cases. Our goal is for you to be able to recoup some or all of your investment, should you move. (See individual warranties for details.)
What are the owner’s responsibilities to maintain the warranties?
Some warranties require annual or semi-annual maintenance, per the manufacturer’s recommendations. (See individual warranties for details.)